If you have any problems and wish to contact us, please note that most possible errors are easily accessible and fixed through our VPN Errors page here.
Before contacting us, please make sure that you have read the errors page first an have tried all possible solutions.
If you contact us with an error that is listed on our errors page, a reply will be delayed. Thank you.
We have a new ticket system that allows us to offer much faster customer support 7 days a week. We will answer your ticket within 12 hours, normally a lot less if you are sending a support ticket between the hours of 9am and 9pm UK time.