ERROR 789

This is an L2TP error. Try to use PPTP instead. If you are using VISTA, please make sure that you initiate the L2TP connection using our connection tool and not the network wizard. To use L2TP on Windows XP and 2000, you will need to download and run this registry file. Please restart your computer for the registy changes to take effect. Click here to download the registry file.

 

 

ERROR 619

This code is almost always firewall related. If you have a custom firewall application on your computer, please try to disable it temporarily. Please note that the firewall may have been put in place by your ISP, in which case try to switch from a PPTP connection type to L2TP or to PPTP from L2TP.

 

ERROR 691

This is a simple authentication error. Please make sure that you use the correct username and password. You might also get this error, if you try to log into the same VPN server more than once at the same time.